Team channel clinic
A facilitated working session for squads who share inboxes and need clearer handoff rules across messaging apps.
Who it is for
Customer-care pods, field coordinators, or project squads that share WhatsApp Business labels or rotating Telegram duties and keep dropping context between shifts.
Clinic flow
We map the live handoff path on paper, name failure points (night shift silence, personal numbers still in customer groups, unclear “owner” of a thread), and agree a trial set of rules for two weeks.
Included
Facilitation for one team (up to ten people), printed/PDF handoff sketch, and a follow-up note after the trial window.
Next step
Request a clinic date with your team size and primary messaging apps.